F.A.Q.

Have a question about Ponycon?
You should find it answered here!

About Ponycon

Q: What is Ponycon?

A: Ponycon is the fifth annual convention in the NYC area for fans of My Little Pony! Presented by fans for fans, Ponycon is a unique three-day event inviting MLP fans from around the world to come together to celebrate all things Pony!


Q: Where and when is Ponycon being held?

A: Click HERE to go to the location page! Our venue is The Ocean Place Resort & Spa in Long Branch, New Jersey. 
Ponycon 2017 will be taking place from Friday, January 27th to Sunday, January 29th, 2017. Bring the family to Ponycon! 
HOURS 
Friday 10:00 am to 1:00 am
Saturday 10:00 am to 11:00 pm 
Sunday 10:00 am to 5:00 pm 


Q: What can I do at Ponycon??

A: Guests will enjoy a full lineup of activities, events, entertainment, shopping and more - all featuring the colorful world of My Little Pony! Offerings will include: Vendor Marketplace featuring a curated selection of merchants and craftspeople offering limited edition convention exclusives, products and activities, MLP Retrospective display and Vintage Boutique selling rare My Little Pony collectibles from the past, lectures and panel discussions exploring the fandom of My Little Pony, classes and workshops offering hands-on Pony-themed learning experiences, a (real!) My Little Pony Makeover Spa and fashion parade; An Arcade, Art installations, Photo Opportunities, sponsored activities such as the Littles Toy Company Panels Stage and the Packbreakers MLP:CCG zone offering convention-only My Little Pony Trading cards and MLP: CCG products, and a wide selection of Pony goodies from around Equestria, contests and more!

Q: Is Ponycon good for families?

A: Yes! Ponycon is very kid-friendly. We celebrate families by offering interactive and fun activities in our Family Fun Zone - Families can play, craft, create, and participate in workshops, turning everyday objects into art, puppets, and musical instruments! There will also be opportunities to take part in professional performances in our marvellous Mane Hall. Pick up the family programming schedule at our welcome center for the full list of programming for kids of all ages. There is no specific (18+) programming at Ponycon although some literary panels may cover challenging topics.

Q: What are Ponycon's guidelines for costume props?

A: Given the recent incidents of terrorism around the world, we have decided that any gun or costume weapon resembling a gun is not welcome at Ponycon. A toy gun can be mistaken for real and cause panic in a crowd. Real weapons are prohibited in the venue and all convention areas. All costume weapons should be props in design and may not be able to be used as a genuine weapon. All cosplay weapons need to be inspected at registration for approval. Simulated or costume weapons such as costume swords are allowed as a part of your cosplay, subject to approval by security and compliance with the following:

-Prop weapons made of metal (blunt or sharp) are prohibited.
-Any sword or knife must be cardboard or flexible plastic and no pose a danger of puncture or cut wound to humans.
-No projectile weapons will be allowed.

If you still have questions you may send detailed photos of the costume weapon to Daniel@ponycon.nyc for further consideration. There will be no storage check for unpermitted items. If you are unsure about the item, it may be best to not bring it. If you are not willing to comply with these policies, please do not bring your costume weapons to Ponycon.

Q: I want to go! How can I buy tickets?

A: Click HERE to go to the Ticket Info page. There you'll find information about the cost and how to buy tickets. Please note that tickets are non-refundable and non-transferable. All attendees ages 5 years old and up will need a ticket. Discounted tickets are available for attendees ages 5-12 years old. Children 4 and under are free. All attendees 12 and under must be accompanied by a paying adult. 


Q: I’m having trouble purchasing tickets for Ponycon. Help!

A: You can ask any ticketing information you might need at 775-4-PONIES. You can also email any inquiries specifically about purchasing tickets to Ponycon to info@ponycon.us


Q: I'm going! How do I get to Ponycon?

A: Click HERE to view the Travel Info page for more information about how to get to Ponycon and Click HERE for where to stay. Don't forget to use #Ponycon to let everyone know that you're going!

While at Ponycon

Q: I’m interested in covering Ponycon, who can I contact about press inquiries and media badges?

A: Click HERE to find all the information about applying for press credentials at Ponycon.


Q: How often are workshops offered every day?

A: Workshops and demos scheduled for each day will be posted in the event program, on our website, and outside the workshop class rooms. Check our website for info on pre-registration for special art and craft workshops! 

Q: I’m going to Ponycon with a group of friends. How many people are allowed in each workshop?

A: Each workshop offered at Ponycon varies in its capacity. If you can order your slots in a workshop via website presale, that's a guaranteed in! The number of people are allowed in each workshop will be posted outside the door along with the materials and supplies fee (if required).


Q: Do workshops have a fee?

A: Some workshops are free. For certain workshops, there is a small materials & supplies fee. Whatever project you make, you get to keep!


Q: Is there a minimum age for any of the workshops?

A: All ages are welcome! A ticketed adult must accompany anyone aged 12 or under.

Q: Will there be parking available at the hotel?

A: Yes! There will be free parking available in a covered garage!

Registration

Q: Where/when do I get my ticket?

A: Pick up your badge at the box office as you enter the convention. VIP ticket purchasers will have a separate line. We will look you up using your photo ID. You will receive your badge at the door.


Q: Can I upgrade or transfer my ticket?

A: Yes, email us at info@ponycon.us or call 775-4-PONIES

Q: Will tickets be available at the door?

A: If we still have tickets available, then yes. Be advised that the lowest price tickets are only available for pre-registration online.


Q: Can I upgrade a ticket I've already purchased to VIP?

A: Yes, email us at info@ponycon.us or call 775-4-PONIES